Due to maintenance, our website, Online Join, point-of-service claiming, and Astute Simplicity Health Connect will experience intermittent outages between 5:30pm and 9:00pm on the 30/09/2026. This will also impact your ability to claim and do eligibility checks. 

Health Reset Program eligibility program criteria

Health Reset Program eligibility program criteria

To be eligible, Participants must: 

  • Be 18 years of age or over;
  • Currently hold an Astute Simplicity Health Hospital Product and are financial.
  • Provide explicit written or verbal informed consent to participate in the program
  • Be likely to respond to, and are able to actively participate in the program;
  • Is not excluded by one or more of the program exclusions; and
  • Meets the following clinical inclusion criteria:
    • Has a diagnosis of a chronic disease and able to provide evidence of this via a health summary or referral from a registered medical provider.
    • Is clinically stable as determined by Salveo Healthcare in an initial assessment.

Program Exclusion Criteria 

Program exclusions include any of the following relating to a Participant as reasonably determined by Salveo Healthcare, being (subject to change at the discretion of Salveo Healthcare) a Participant that: 

  • Does not meet the Inclusion Criteria above;
  • Will not benefit from participating in the Program;
  • Is unable to actively participate in the Services due to barriers including, but not limited to:
    • Participant has technical challenges with engaging with the Clinitouch application or alternatives provided.
    • Participant experiences one or more condition/s or social circumstances that impact their ability to actively participate in the Program.
    • Is clinically unstable.

 

Want to find out more?

Want to find out more?

Contact Astute Simplicity Health or express your interest today.